Do you arrange group/Jeep sharing Safari tours at Rocktrek Safaris?
Almost all safari tours operated by Rocktrek Safaris are private per booking and are operated in their own pop-up top 4×4 jeep with a dedicated tour driver/guide. Guests booking with us can, however, form private groups to travel together as families or friends. We do not make tour groups from individual bookings for medium/long-range safari tours. This is to allow for flexibility, customization, pace, and choice of safari lodge/camp preference.
What is the size/weight limit allowance of an individual in a Safari Jeep?
Your safari tour Jeep has a generous luggage compartment at the rear and can comfortably carry 6 suitcases with an average 25-30 kg each. You may carry hand luggage with your vital stuff inside the safari jeep. We suggest that you pack/carry your luggage in soft-sided suitcases for ease of storage in safari vehicles and also to minimize friction and damage during the sometimes bumpy road safari trips.
Do you provide airport - hotel - airport transfers when we arrive and depart Nairobi and Mombasa?
As an extension of our safari tour services, Rocktrek Safaris provides free return airport/hotel transfers for our guests who book a 3-day-plus safari tour with us. The transfers are provided even when you arrive or depart several days before or after your safari start/end. In all cases, you shall share with us your arrival & departure flight details, including airline codes and timings. We shall, in return, provide the transfer driver’s name and telephone contact in advance of your arrival/departure.
What is the baggage allowance on local domestic/internal flights?
In case you are booked on a Kenya fly-in safari and/or you would consider taking local/domestic safari flights to the national parks/game reserves, there is a baggage allowance.The baggage allowance for local domestic flights commuting between national parks is 15kgs excluding hand luggage.You may store extra luggage not required on safari at our Nairobi offices for free.You may also choose to pay an extra $5 per kilogram for any extra baggage if you decide to carry all your baggage around with you (this is subject to flight/carrier capacity).
Do you book or can you recommend a Nairobi hotel for our pre- or post-safari stay?
Our listed safari tours and advertised prices do not include Nairobi hotel stay. In case you are arriving in Nairobi earlier than your safari starting date or are intending to stay a few days more after the safari finishes, you require a Nairobi hotel. Nairobi has a wide range of hotels in economy, comfort, and luxury categories suitable for your 1-night or extended stay. As part of your safari tour, Rocktrek Safaris shall pick you up and drop you off at your respective Nairobi hotel or residence. This includes areas around Nairobi. We suggest that you look up and book online your favorite Nairobi hotel. In case you do require advice, suggestions, or booking assistance for your Nairobi hotel, we shall be happy to assist.
I have never traveled solo before. Is this tour right for me?
Absolutely! Many of our guests join us on their very first solo adventure. Our tours are designed to make you feel safe, supported, and connected from the moment you arrive. Within hours, strangers often feel like sisters and brothers.
Is it safe to join your tours as a woman traveling alone?
Yes. Safety is at the heart of Rocktrek Safaris. All tours are led by experienced guides trained in first aid, and we carefully select accommodations and partners we trust. Many of our travelers join solo, knowing they’ll be cared for and part of a supportive community.
I have dietary needs. Can you accommodate them?
Yes. Just let us know your dietary restrictions or allergies when you book, and we will make sure your meals are both safe and delicious. Food is a big part of the joy of travel, and we want everyone to feel included at the table.
Do you recommend travel insurance?
Yes, very much. Travel insurance offers peace of mind in case unexpected events affect your plans, such as illness, flight disruptions, or family emergencies.
How should I handle money during my trip?
In all our destinations, cards are widely accepted in hotels, restaurants, and most shops. We still recommend carrying a small amount of local currency for cafés, small boutiques, and tips. Cash machines are easy to find in main towns. Before you travel, we will share destination specific suggestions, including a rough daily budget and what is best paid in cash.
What should I pack for my only Safari/adventure?
Once you book, you will receive a detailed packing list tailored to your destination, season, and itinerary. We keep it simple so you can travel light and still feel beautifully prepared for days out exploring and slow, relaxed evenings. For most trips, one suitcase and a daypack are plenty. Think comfortable layers, shoes you enjoy walking in, and a few outfits that make you feel lovely at dinner.
What kind of hotels do you use?
We choose boutique three, four,five star and premium stays that combine comfort, charm, and safety. Think beautiful locations, inviting common areas, and rooms that feel like a retreat at the end of the day.
Is there WiFi at the Safari Lodges and Tented Camps?
Almost all safari lodges/tented camp accommodations during your safari do provide free Wi-Fi. These are in the three accommodation levels of;
- Economy
- Comfort, and
- Luxury
Wifi is provided in the public areas of the safari lodges/tented camps, including the reception, dining areas, and lounge. It is not provided in the individual rooms/tents. We provide free Wifi in our 4×4 safari jeeps, with connectivity being at approximately 80% due to local Kenyan network coverage.
Do I need to be very fit to enjoy the trip?
No. Our itineraries balance light activities with restorative downtime. You do not need to be an athlete. Each trip clearly explains the activity level so you can choose the Safari that feels right for your body and your energy.
Will I have free time,or is every minute scheduled?
You will have free time. Our itineraries balance curated experiences with open space for rest, wandering through villages, shopping, or spontaneous adventures.
Can I skip an activity if I want to rest or do something else?
Yes. If you’d prefer to relax or do something different, just let your guide know. These trips are about choice—you’ll never be pressured.
Who will be guiding my tour?
All Rocktrek Safaris trips are led by experienced tour guides who are passionate about travel. At a minimum, they hold Wilderness First Aid and CPR certifications, with most certified as Wilderness First Responders.
Can I extend my trip before or after the tour?
Yes. Many guests choose to arrive a little earlier or stay on after the Safari, whether the tour is in Kenya, or another destination we offer. We are happy to help arrange extra nights at our partner hotels or suggest optional experiences that match the feel of your trip, so you can ease in gently or linger a little longer before heading home.